REFUND: We have a 30-day return/refund policy on all products if the item is unopened and unused.
Email us at firstname.lastname@example.org before sending any packages.
Returns can be sent to:
1006 18th Ave S.
Nashville TN 37212
-Please allow 1-2 weeks to process.
-As we offer free shipping, we do not reimburse for shipping costs unless you received the wrong item (see below).
WRONG ITEM: We are human and can make a mistake once in awhile. Please contact us at email@example.com with your order details, we’ll provide a return shipping label and ship the correct product immediately.
OPENED ITEMS: Products with a breakable seal that have been opened and/or used products cannot be returned unless the product is defective.
EXCHANGES: 30-Day. If you are unsatisfied with a product that you opened then we are happy to exchange it for another one on a case-by-case basis, contact us via email at firstname.lastname@example.org to tell us the reason why you would like to exchange it. Before contacting us, please make sure that you fully read the directions on the product packaging to ensure that you are using it correctly.
DAMAGED PRODUCTS: If a product was damaged upon shipment please take a picture of it and email us at email@example.com.
Please contact us at firstname.lastname@example.org for any return questions.